At Tisas, your privacy is a priority. This Privacy Policy explains how we
collect, use, share, and protect your personal information when you access our
platform, including the website, mobile app, and USSD services. By using
Tisas, you consent to the practices outlined in this Privacy Policy.
- Information We Collect
We
collect the following types of information to provide and improve our
services:
1.1
Personal Information:
-
Name, phone number, email address, and other contact details (as
occasion demands).
1.2
Transactional Information:
-
Token purchases, redemptions, and gifted transactions.
-
Cash back and prize draw activity.
1.3
Usage Information:
-
Log data, including IP addresses, device type, browser type, and app
usage patterns.
-
Location data, if enabled on your device.
1.4
Marketing Preferences:
-
Information about your preferences for receiving promotional
materials and offers.
2. How We Use Your Information
We
use the information we collect for the following purposes:
- To
Provide Services:
Process token purchases, gifting, redemption, and prize
distributions.
- To
Improve User Experience:
Analyze usage patterns to enhance platform functionality.
- To
Communicate:
Notify users of token statuses, draw results, and promotional
offers.
- For
Security:
Prevent fraud, unauthorized access, and other unlawful
activities.
- To
Comply with Legal Obligations:
Ensure compliance with applicable laws and regulations.
3. Sharing Your Information
We
do not sell or rent your personal information to third parties. However,
we may share your information under the following circumstances:
- With
Service Providers:
Third-party vendors that support platform operations, such as
payment processors and communication services.
- With
Merchants:
Transactional data to help merchants track tokens gifted to
customers.
- As
Required by Law:
To comply with legal requests or enforce our Terms and
Conditions.
- With
Consent:
If you authorize us to share your information for specific
purposes.
4. Data Security
We
take data protection seriously and use the following measures to secure
your information:
- Encryption:
Data transmitted through our platform is encrypted using
relevant and modern protocols.
- Access
Controls:
Only authorized personnel can access your personal
information.
- Monitoring:
Regular audits to detect and prevent security breaches.
However,
no data transmission or storage can be guaranteed to be 100% secure. You
acknowledge that you use our platform at your own risk.
- Your Rights
You
have the right to:
- Update
Your Information:
Correct inaccuracies in your personal details.
- Delete
Your Information:
Request the deletion of your account and associated data,
subject to legal requirements.
- Opt-Out
of Marketing:
Manage your preferences to decline promotional
communications.
To
exercise these rights, contact us at ……….(our email).
6. Data Retention
-
We retain your information for as long as necessary to provide our
services and fulfil legal obligations. When no longer required, your
data will be securely deleted.
7. Cookies and Tracking Technologies
Our
platform uses cookies to:
-
Enhance user experience by remembering preferences.
-
Analyze traffic and usage patterns to improve services.
You
can manage cookie settings in your browser or device settings.
8. Changes to This Privacy Policy
-
We may update this Privacy Policy to reflect changes in our
practices or legal requirements. Updates will be communicated
through the platform, and continued use of Tisas constitutes
acceptance of the revised policy.
9. Contact Us
If
you have questions or concerns about this Privacy Policy, please contact
us: